Isn’t it much more efficient and productive to have calls automatically routed to the correct department/agent or helpdesk? Not only does this save your employees time and boost their productivity it also increases your customer satisfaction levels – as they no longer have to detail the issue and then be put on hold – giving […]
Easy & Automated Call Handling with the 3CX Call Flow Designer Read Post »
3SIP Services introduce new 5G Wireless Business Internet for faster broadband, more device capacity and reduced latency 17 November 2022, Sydney, Australia – 3SIP Services, Australian-based providers and specialists of VoIP and Telecommunications solutions today announced the launch of their new 5G Wireless Business Internet service for Australian businesses. With this new service businesses will
Higher Device Capacity & Improved Broadband with 5G Wireless Business Internet Read Post »
Video conferencing hit an all-time high in usage during the lockdown for the Covid-19 pandemic. What most businesses learnt from that time was that employees could indeed work from anywhere and still keep their productivity and efficiency levels high if not higher than before. Therefore, it’s safe to say that if there’s one thing businesses
App-free Video Conferencing Software Read Post »
Put simply unified communications is when a single software merges/unifies all your communications platforms into one single dashboard. This includes messaging, social media, chat, website live chat, presence, emails, fax, video and audio calls. In addition to this, a Unified Communications solution will also offer you mobility features such as mobile apps as well as
What’s Unified Communications? And how to choose the right solution Read Post »
3SIP Services introduce new NBN Ethernet Enterprise service allowing businesses to prioritise data and connect remote locations 26 October 2022, Sydney, Australia – 3SIP Services, Australian-based providers and specialists of VoIP and Telecommunications solutions today announce the launch of their new broadband service, NBN Enterprise Ethernet. The new service enables businesses across Australia to prioritise
Fast, symmetrical and streamlined bandwidth consumption: NBN Enterprise Ethernet Read Post »
A lot of the time companies throw terms our way and it’s just assumed that we know what they are. Have you ever been talking to a customer service representative and it sounds as if they’re talking in a foreign language because they use so many acronyms? And you feel dumb cause you have no
What’s a SIP Trunk? And why do you need one? Read Post »
You’re aware of the pros & cons of cloud PBXs vs on-premise PBXs and have decided that cloud is the way forward. Now you need to look into the plethora of cloud PBX options available to you and decide which one to invest in. Now that is a cumbersome task! Good news is that we’re
Your Cloud-based PBX Solution Checklist – Must Have’s before buying Read Post »
The recent cyber-attack that Optus suffered exposed the personal information of 1.1 million customers. The customers’ details were then put up for sale and Optus had to rush to do some intensive damage control. Cyber-attacks are very common. That said, we only hear about them when it happens to a large organisation with millions of
Secure your Data and Customer Information with 3CX’s Advanced PBX Security features Read Post »
If you’re searching for the next great deal for your business then you’re in luck. 3SIP Services offer the best NBN Packages for Australian businesses. With our NBN Packages you not only get the fastest, most reliable and affordable broadband, in the event that you need any kind of support we’re easy to reach. Based
Searching for the Best NBN Packages in Australia? You’ve found them. Read Post »
Whether you’re looking into a new VoIP Service Provider due to the switch from a traditional PBX hardware solution to a VoIP solution or you’re unhappy with your current VoIP Service Provider and are looking for a replacement; the factors you need to consider do not change. VoIP providers vary in terms of cost as
What to Consider before choosing your VoIP Service Provider Read Post »
