Want Australia’s Best Value Business Telco Service?
With our 99.9% uptime guarantee, we are committed to delivering consistently reliable service, ensuring your systems stay operational around the clock. Our dedicated team is focused on providing top-notch support and exceptional service quality, so you can trust us to keep your business running smoothly without interruptions.
With Over 1,000,000 Call Minutes Managed Across Our Network Annually
We’re Big Enough to Offer Exceptional Value and Small Enough to Care
Reliable. Local. Proven.
IGD solutions IS ONE OF THE FEW VOIP PROVIDERS IN AUSTRALIA WHO CAN GUARANTEE 99.9% UPTIME OF YOUR VOIP SERVICE.
Experience seamless communication with enterprise-grade reliability. Our VoIP network is built for maximum performance, ensuring your business stays connected when it matters most.
Our aim to is to make the transition to your new PABX as simple as possible. We do this by working with you on this journey every step of the way and ongoing so you can focus on your Business not your technology.
Free Consulation
This is the first process, so we can get as much information about how you want your new PABX to work with your business. Our solution is so customisable that it will not impeded but rather compliment on your operation.
Pick a Plan
The next is to determine the Plan you would like, we have plans as low as $99 for a fully functional, feature rich Cloud PABX. Unlimited Users/Extension with No Per user charges.
Start Growing Your Business
Now sit back and focus on your business, we do the rest and installing, configuring and training your Team on your new Cloud PABX. In most cases we can have this all ready within 7 days.
Get in Touch Today
Contact Our Friendly & Experienced Team
Experience 100% Aussie Telco with Excellent Value and Easily Transition from Your Current Provider.
All the essential features your business needs are included in one simple price. Designed to make daily operations easier, our platform keeps your team connected and productive.
Mobile Phone APP
Apps for Android, iOS, Windows, and web browsers.
Website Live Chat
Add real-time website support with 3CX Live Chat plugin.
Video conferencing
Video conferencing: simple, secure, and app-free for all users.
CRM & FACEBOOK INTEGRATION
CRM-Enabled Customer Insights for Personalized Responses.
* SMS Chat 1
Manage business messaging easily. (Requires a Mobile Number)
* Microsoft Teams integration, allows calling to/from Teams 2
Make and receive Teams calls.
* 1 – Requires a Mobile Number @ $14.50 p/m plus charges sending/receiving SMS * 2 – Requires additional Microsoft 365 Teams Phone License
All-in-One Tools
Everything you need for your Unified Communications Solutions
You need to communicate clearly, efficiently and effortlessly — and your unified communications solution should too. At IGD solutions, we provide a complete solution with networking, endpoints, PBX, video conferencing, CRM integrations and more. Flexible, scalable and easy to use, it covers all your unified communications needs.
Real people with their experiences with IGD solutions
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Trent Lewis
Trustindex verifies that the original source of the review is Google.
IGD manage all of our business IT, and we couldn’t be happier with their service! Their customer support is genuinely top-notch! They're responsive, professional, and always willing to help.
A special thank you to Tanisorn for his incredible patience and support while setting up all of our email accounts, phone system and laptops. The whole process was smooth thanks to him. Highly recommend IGD to any business looking for reliable IT management.
Posted on
Alan Younger
Trustindex verifies that the original source of the review is Google.
Orhan and his team were great and helped guide us through a complex change, I would highly recommend them.
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Gavin Koorey
Trustindex verifies that the original source of the review is Google.
More than five years ago, 3SIP Services approached me with an offer to replace our outdated hardware based PABX system. I initially held reservations about their ability to replicate our existing setup, which I had painstakingly perfected across multiple stores over several months years ago.
Although it took a few weeks, mainly due to our specific customisation needs, I was pleasantly surprised to see that the 3SIP Team came remarkably close to mirroring our current configuration. Furthermore, they introduced additional features and functionalities that complemented our existing solution.
Given that our business heavily relies on phone calls for sales inquiries, we place a significant emphasis on support, reliability, and call quality. While occasional issues may arise, the 3SIP Team has consistently demonstrated their ability to promptly address and resolve these matters.
Posted on
Marko Srdanov
Trustindex verifies that the original source of the review is Google.
Been doing business with Orhan and team for 20 years. Always there for us.
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Marian Ghobrial
Trustindex verifies that the original source of the review is Google.
I've had the privilege of being a senior manager and business owner for the past 25 years, and throughout my career, I've encountered various vendors and service providers. I can wholeheartedly state that my experience with Orhan and the 3SIP Services team has been nothing short of exceptional.
From the moment I engaged with 3SIP Services, I was immediately struck by their unwavering commitment to professionalism, security, and quality of care. 3SIP Services have consistently demonstrated a level of expertise and dedication that is truly second to none.
One of the most impressive aspects of our partnership with 3SIP Services has been their unwavering commitment to our business's security. They go above and beyond to ensure that our IP and telephone systems are not just efficient but also highly secure, which is paramount in today's digital landscape.
Moreover, their Service Level Agreements (SLAs) are a testament to their dedication to excellence. I've never had a vendor so consistently meet and exceed SLA expectations, which has had a significant positive impact on our business operations.
In a world where consistency and reliability can be hard to come by, 3SIP Services stands out as a beacon of quality and consistency. I can always count on their team to provide top-notch service, no matter the circumstances.
To sum it up, Orhan and the 3SIP Services team have set the bar exceptionally high when it comes to IP and telephone services. I wholeheartedly recommend their services to any business seeking professionalism, security, top-tier SLAs, and unwavering consistency in care.
If you're looking for a vendor that truly cares about your business's success, look no further than 3SIP Services. They've earned my trust and respect, and I'm confident they'll do the same for you.
Need Help Fast
Frequently Asked Questions
Get quick, helpful answers about our products and services.
Whats included in your monthly subscription?
• 3CX Annual Enterprise subscription License • Ongoing support and maintenance • PABX, IP Phone, Mobile and Desktop APP updates • Hosting within our dedicated purpose built DC environment • Ad-Hoc changes to call flows, users, etc as required • Call reporting • Call recording • CRM integration • Office 365 integration
What is the Better Value and Better Service Guarantee? And how does it work?
We feel strongly about the level of service that we provide our customers, the reason we can make this guarantee. Our solutions have been purpose built to ensure Voice Quality over our Cloud PABX and SIP Trunks.
Our guarantee applies to the level of service our Team and suppliers provide you, so
– If we do not meet the quoted installation or resolution requirements we will Pay you $100.
– If you find a better valued on a like for like service we will Pay you $100.
What is the Free 30 minute consult?
Our Free 30 min consult is a way for IGD solutions to provide you with answers to your requirements. This is a no obligation meeting and we will most likely point you in the right direction if our solutions are not right for your business.
Simultaneous calls (SC) are the number of calls happening at the same time. 3CX subscription licensing is based upon how many calls you need to occur at the same time. In other words, how many team members do you envisage to be on a call together at any one time? To calculate simultaneous calls (SC) you should count internal calls also.
How do we sign up for the Free Trial?
To begin your free trial, we need some information about your business which we can get from you on a remote meeting.
This meeting will allow us to custom configure your new Cloud PABX to suit your business requirements. Since it is only trial we need to ensure you know how to use it effectively from the get go.
After our meeting, we can have your Cloud PABX configured and ready with 24hrs for most customers.
By itself, SIP technology isn’t secure and can be easily hacked if not bolstered by sound security processes and solutions.
Our Cloud PABX and SIP Trunks are hosted within a secure Data Centre residing in multiple capital cities in Australia. All our infrastructure is only accessible by our Engineers, our PABX has restrictive access and automatic blocking of invalid attempted access. This gives our customers a safe, secure and reliable solution.
