Local Numbers, Global Presence

Toll-free Calling with 1300 & 1800 Numbers

Allow your customers to call you toll-free. By using our flexible and customizable 13, 1300 & 1800 numbers your customers can reach you without paying a penny and you ensure that your customer satisfaction and retention levels are at an all-time high.

Boost Your Business Reach

Maximize on Inbound Calls

Make it easier for customers to reach you and give your business a national presence with flexible call routing options tailored to your needs.

We have a comprehensive range of inbound services – including 13, 1300 and 1800 voice calls – at affordable rates. IGD solutions can help your business to achieve maximum value from your inbound traffic.

Inbound calls can be routed to single or multiple answer points and to pre-selected answer points based on the time of day, call traffic load, or geographic origin.

How it Works

Enhancing Customer Accessibility

Why 13, 1300 & 1800 Numbers?

Consolidate all your digital communication platforms into one single, easy to use and intuitive call center software. Whether your customers send you a live chat via your website, a message on Facebook or an SMS to your business number you can guarantee they’ll get a timely response.

EASIER FOR CUSTOMERS

Your customers can dial a single number from anywhere in Australia. 13, 1300 and 1800 numbers can be converted to smart numbers which are phone words like 1300 The Vault (843 828) making them easier to remember.